Privacy Policy
Last updated: 8/26/2026
This Privacy Policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA 2010)
1. Personal Information Collection
1.1 Types of Information Collected
De Palma Social Club collects the following personal information:
- Full name and contact information
- Email address and phone number
- Residential address
- Date of birth and gender
- Payment and membership information
- Booking records and facility usage
- CCTV images for security purposes
1.2 Collection Methods
Information is collected through:
- Membership registration forms
- Online booking system
- Communication with club staff
- Security monitoring systems
- Website cookies and tracking technologies
2. Purpose of Information Use
Your personal information is used for:
- Processing membership applications and bookings
- Providing club services and facilities
- Managing accounts and payments
- Communicating about club activities and events
- Monitoring premises security
- Complying with legal requirements
- Service improvements
3. Information Disclosure
3.1 Limited Sharing
We only share personal information with:
- Payment service providers
- Insurance companies (when necessary)
- Legal authorities (when required)
- Authorized business partners
3.2 No Data Sales
We do not sell, rent, or market your personal information to third parties for marketing purposes.
4. Data Security
4.1 Security Measures
We implement the following security measures:
- Data encryption during transmission
- Strict access controls
- Staff security training
- System monitoring and auditing
- Secure data backups
4.2 Retention Period
Personal data is retained for the duration of membership and up to 7 years after membership termination for legal purposes.
5. Data Subject Rights
Under PDPA 2010, you have the right to:
- Access your personal information
- Correct inaccurate information
- Withdraw consent
- Prevent data processing
- Request data deletion
- Complain to authorities
6. Cookies and Tracking Technologies
Our website uses cookies to:
- Remember your preferences and settings
- Analyze website traffic
- Improve user experience
- Provide personalized content
7. Cross-Border Data Transfer
If information is transferred outside Malaysia, we ensure the receiving country has equivalent data protection standards.
8. Policy Changes
We will notify you of any changes to this Privacy Policy via email or website notice.
9. Data Protection Officer
For any privacy questions or to exercise your rights:
Data Protection Officer
Email: privacy@depalmasocialclub.com
Phone: +60 16-204 6420
Address: Kuala Lumpur, Malaysia
10. Complaints to Authorities
If you are not satisfied with how we handle your personal information, you may lodge a complaint with:
Malaysia Department of Personal Data Protection
Website: www.pdp.gov.my
Email: complaint@pdp.gov.my
Last updated: 8/26/2026